بيانات الوظيفة الخالية

26/08/2014

Gulf Talent

المصدر

السعودية

الدولة

الامارات

مكان العمل

مشرفون

الوظيفة الخالية

شركة ترانس جارد زيميس

الجهة المعلنة

Purpose: To provide a professional and effective supervisory service across all the company’s soft services Responsible To: Facilities Manager. Dimensions: This is a key role and will have a significant impact on the image and reputation of the company. The role will cover Security, Cleaning, Pest Control, Concierge and any other non-technical activities delivered as part of the service offering. The role is potentially highly mobile and the willingness to travel within the UAE is expected. Subordinates: Cleaners, Security Staff and Concierge Staff, be they directly employed or via a specialist provider. Principle Accountabilities: • Supervise the daily activities of team. Ensure optimal use of manpower and resources including sub-contractors and their staff. • Preparation and submission of quotations and estimates. Liaise with Facilities Manager to ensure accuracy of quotations and estimates for additional Cleaning or Security works. • To respond in a prompt and efficient manner to all reactive issues and call centre requests. • Report to Facilities Manager on work progress and issues on a daily basis. • Accurate monitoring on a daily basis of hours booked and clocked hours. • Compile daily inspection checklist to monitor standard of work and completion to the schedule. • Coordinate with other teams ensuring satisfactory completion of all work requests. • Flexibility to work to shift patterns as and when required. Flexible availability for 24/7 roster standby duties and emergency call outs. • Explore and increase business with residential and other clients • Administration and clerical responsibilities as required by job. • String customer service focus. • Display a sound knowledge of all soft service activities. • Immediately notify the Facilities Coordinator of any safety issues or concerns. Maintain a safe place of work Health and Safety policies and practices are essential to this role and are a condition of employment. • Provide progress reports on allocated work orders, as required. • Any other reasonable task requested by supervisor or management. Communication & Team Work: • Strong teamwork ethic and promotion of customer service excellence. • Good level of interpersonal and communication skills. Able to express ideas at all levels. Good telephone skills. • Customer focused • Flexibility to work outside normal hours to achieve objectives, if required. • Carry out orientation and familiarization with new starters. • Collaborative style. Fosters and develops beneficial partnerships. Leadership and Management: • Leading a team by good example. • Encourage all staff to respect the chain of command • Adopt a caring attitude in all dealings with staff. • Ownership of issues. Seeks equitable and creative solutions to problems. Manages by example. • Fostering a working environment that encourages a learning culture. (Training and development, monitoring & mentoring of staff performance). • Excellent time management skills and able work to strict deadlines. • Needs to display a high level of self-motivation as will be required to work with minimal supervision. Procedures and processes: • Establish procedures for work for staff. • Able to implement systems and processes and to pro-actively seek to resolve problems. • Effective organizer able to plan and implement. Workplace Health and Safety: • Ensure the provision of a safe and healthy working environment for all personnel. • Ensures compliance with applicable local laws and regulations, and/or agency rules, standards and guidelines, etc. • Ensures that all staffs are aware of all of our safety procedures and adhere to them unfailingly • Ensure that all staff knows the significance of COSHH Regulations and that they adhere to them at all times. • Ensure that all staff is aware of the need and are trained to use, appropriate protective clothing and equipment and to sign the same out of the Equipment Register when using it. • Bringing any safety concerns to the attention of the Facilities Manager that they personally cannot manage or bring resolution to • Ensuring compliance with company’s Health & Safety Policy and procedures • Ensure that site equipment is used in accordance with the manufacturer’s instructions and any issued method statements and risk assessments • Promptly report any workplace injuries to the Facilities Manager and assist with any internal and external accident investigations. • Ensure that all staff are aware that adherence to our Health and Safety policies and practices are essential to this role and are a condition of employment. Qualifications and Experience: • Good level of education with relevant soft services qualifications and or knowledge. • Demonstrated ability to contribute as a member of a team to achieve positive outcomes and provide quality service to customers. Strong teamwork ethic and promotion of customer service excellence. • 5 years in-depth experience. • CMMS experience preferred • Knowledge of Workplace Health and Safety (WH&S) practices and policies. • Experience of safe working practices, risk assessments, method statements, permit-to-work systems and water management. • Hold a valid driving license. Transguard Themis is the recruitment and professional staffing brand of the Transguard Group based in Dubai, UAE. Utilising the years of experience of the Transguard group in providing outsourced services to clients, TG Themis specialises in the provision of contract, interim and outsourced staffing solutions to the professional labour market. Our clients use our services for three key reasons: 1. To provide flexible, short term or fixed term contract staffing solutions through periods of increased demand or seasonal peak workloads. 2. To manage the recruitment and staffing of non-core business areas for clients. 3. To provide Permanent staffing solutions to clients via direct hire or contract to direct hire. A try before you buy scheme for employers and employees.

الشروط

اسم الوظيفة ، مجال العمل ، الشركة

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