POSITION PURPOSE
Accountable for the fiscal, HR and operational oversight; leadership and direction of an international station to provide quality service, customer satisfaction and operational efficiency that ensures growth and profitability goals and objectives are met.
RESPONSIBILITIES / DUTIES / FUNCTIONS TASKS
• Lead, direct and manage station functions to ensure that all departments and station staff execute service as per Company and Customers standards.
• Management and supervision of operations teams, imports, exports, customs brokerage, domestic services.
• Responsible for business development, sales, marketing and new account development within the country to ensure that maximum revenue is generated.
• Ensure that all established procedures, and processes for the Company are understood and implemented within station.
• Understand and ensure compliance with corporate polices and procedures, local rules and regulations for the country.
• Work with all staff and provide guidance and support on any issues relating to operations, communication,human resources, revenue enhancement, standardizing procedures, systems applications, and executing processes to meet customer needs.
• Review and evaluate station P & L performance and establish short term goals to address any budgetary shortfalls.
• Collaborate with senior management to develop continuous improvement methodology in key areas of service profit and growth, and use key performance indicators to drive and quantify cost optimization while maintaining customer quality and service.
• Ensure that the station facilities provide a clean, professional, and safe working environment for all employees in accordance with Company HSE Policy.
• Conduct annual performance reviews for all staff within department.
• Ensure the proper financial controls are in place.
• Ensures proper tracking and maintenance of company assets.
• Recruit, interview, select, train and develop staff that have the right technical and personal abilities to ensure Company’s objectives are met.
• Continuously review and assess in-Country vendors, negotiate service, terms and pricing levels. Work with key vendors on developing unique and value added transport solutions.
• Ensuring the proper staff, facilities/warehousing, uniforms, vehicles and services are in place in order to execute work effectively.
• Regular reporting to HQ: management, sales, marketing and HR.
• Other duties as assigned. QUALIFICATIONS:
• Bachelor’s Degree preferred; or equivalent combination of work experience.
• Minimum 3 years experience working in the Logistics and Transport industry (additional experience in Household goods or Relocations an advantage).
• Minimum 5 years supervisory or managerial experience required.
• Experience working in Oil & Gas Industry an advantage.
• Experience working in GCC countries is an advantage.
KEY SKILLS
• Ability to communicate and interact effectively with people from multifunctional and diverse backgrounds.
• Ability to effectively present information and respond to questions from management, employees, clients and vendors.
• Self-motivator / Aggressive / Ambitious.
• Extrovert.
• Computer Literate - Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications.
• Excellent English communication skills.
• Ability to write reports, business correspondence, and procedure manuals.
• Demonstrated success in leading, supervising, managing and developing high performance teams.
• Highly competitive, driven by revenue generation.
WORK REQUIREMENTS
Must be in good physical condition and be able to work long hours and perform a wide range of physical work.
Manages complex or emotional customer situations promptly and professionally meeting commitments for service and assistance.
Perform quality work within deadlines with or without direct supervision.
Valid International Drivers License. Move One provides time-critical supply chain solutions in the areas of logistics, relocation and moving. Our strategically positioned international offices and partners deliver a door-to-door service unparalleled in the industry. Global experience and on the ground local expertise combined with technological innovation allows us to develop tailored products to meet the needs of our clients. Founded in 1992, Move One has grown aggressively through its pursuit of new markets and results-driven company culture. Head quartered in Dubai UAE, Move One is geographically positioned for further expansion in the logistics world. |