Ref: HP698-8834 Al-Futtaim is regarded as a pioneer in the Gulf region's Automotive industry and encompasses every aspect of the Automotive business; from passenger and commercial vehicles and construction equipment sales and service, to used car sales and rental and leasing.
Al Futtaim Auto Center (ALAC) is part of the Al Futtaim's Automotive Division. ALAC has six divisions comprising of Body Centers - Toyota & Lexus within UAE, Fast Repair, Customs & Classics, Auto Equip, Tyre Zone and Fastfit. ALAC offers end to end solutions in aftersales for both business to business & retail customers.We are looking for an experienced Middle East Sales Manager to be part ofآ our FastFitآ team in Dubai.
The main purpose of the role is to promote Fast branded products of FastFit by creating new business opportunities. To support on the delivery of FastFit services to existing and potential investors in the Middle East whilst ensuring integrity of stock to meet set annual sales budget and business objectives. To actively have a proactive approach sourcing new market growth without compromising FastFit Brand Essence.
The main responsibilities of the role are as follows:
Sales/Operations:
* To achieve and exceed the allocated sales target
* Professionally and effectively employ Sales Skills to achieve targeted sales.
Clients Sourcing & Customer Satisfaction:
* Identify and develop sources of potential clients.
* Effectively communicate with clients to gain commitment to purchase.
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Maintain regular contact with clients.
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Effectively communicate with clients via telephone, face-to-face and written communication
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Develop and maintain relationships which benefit both client and business.
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Overcome client resistance / objections to products.
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Gather feedback / comments relating to product content and pricing as well as company feedback.
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Deliver the highest levels of Customer Service, thereby creating customer loyalty and repeat sales.
Administration:
* To ensure transfers and administration of key products are being monitored and fully managed.
* Provide a weekly schedule of planned activities.
* Plan diary to make effective use of working day.
* Achieve sales activities within specified time scales as directed by Business Development Manager.
* Maintain an accurate client database and all records of contacts.
Policy/SOP:
* Adhere to company procedures, particularly around cash and credit handling, to ensure safety of cash and minimum bad debts.
Product Knowledge:
* Maintain a current and accurate knowledge of products.
* Be able to demonstrate full knowledge of all products, relevant selling points and benefits
* Be able to match appropriate products to client's requirements.
* Constantly improve and update knowledge of product range, features and benefits.
Market Awareness:
* Maintain awareness of Automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills.
Competitors:
* Maintain a current and accurate knowledge of competitor's product and be able to highlight their disadvantages and benefits.
* Keep abreast of competitor activity and recommend any necessary tactical action.
Timeline:
* Ability to solve problems and ultimately deliver sales results within set timeframes
Supervision:
* Ensure proper monitoring of subordinates that they are in track in their duties and responsibilities particularly achievement of respective budget.
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The ideal candidate will have the following skills andآ experience:
Minimum Experience:آ آ 3 - 5 Year experience in similar job in aآ prestigious company.
Job-Specific Skills:آ آ Excellent in communication skills, Administrative and Supervisory skills, Presentation skills, Negotiation and Selling skills
آ Behavioural Competencies: Leadership ability, Customer Oriented, People Skills, Problem Solving, Decision Making, Team workerMinimum Qualifications and Knowledge: آ آ Graduate/Degree/Diploma/ of Business related course
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility. |