وظائف خالية موظف كول سنتر-شركة الفطيم ـ الامارات -السعودية 25 ما

بيانات الوظيفة الخالية 25/03/2014
Gulf Talent	المصدر
السعودية	الدولة
قطر	مكان العمل
موظف كول سنتر	الوظيفة الخالية
شركة الفطيم ـ الامارات	الجهة المعلنة
Ref: HP698-8457 One of the companies bearing Al-Futtaim name is IKEA. IKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA creating a better everyday life for the many isn't only our vision, it's our way of life! آ Assist customers in a friendly and professional manner with telephone queries and complaints. Operational: * Makes announcements in English and Arabic and pages the relevant person the visitor or co-workers have asked to see. * Operates the switchboard in a professional manner. * Attends the calls and queries promptly and courteously. * Operates the store paging and music system. * Ensures awareness of all emergencies and evacuation procedures and list codes * Deals with internal operator issues * Ensure all system procedures are adheres to as per policy / procedure Customers: * Handles routine customer complaint promptly and courteously * Briefs the Duty Manager on complaints that require management assistance. * Ensures all customers' queries are attended to in a professional manner. * Compiles and supports FAQ details for ease of use. * Improving the Customer service in the store and answering customers queries * To represent IKEA brand at the required level * To maintain store standards to the required level Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt. The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery. The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.	الشروط

اسم الوظيفة ، مجال العمل ، الشركة

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http://www.gulftalent.com/Telephone-Operator-IKEA-Qatar-jobs-in-Qatar-147686.html