بيانات الوظيفة الخالية

24/03/2014

Gulf Talent

المصدر

السعودية

الدولة

الامارات

مكان العمل

مدير علاقات عامة

الوظيفة الخالية

بنك ابوظبي التجاري ـ الامارات

الجهة المعلنة

مؤهل عال

مؤهِل

Ref: LP452-278 • To acquire New To Bank Excellency Customers, Upgrade qualified customers to the Excellency segment & Leverage Cross –sell opportunities in the acquired Customer base. • Achieve sales volumes and targets and contribute to the bottom line profitability of the division and the bank. • The RM will proactively manage and grow assets under management & increase his/her portfolio profitability and increase investment penetration. Main Tasks & Responsibilities BASIC DISCIPLINE Ensure basic discipline is maintained through timely reporting to office. Ensure adherence to dress code and code of conduct DAY TO DAY ACTIVITIES To identify potential Excellency customers and engage them with the ADCB Excellency proposition. To develop and manage direct client relationships and be responsible for the day-to-day relationship with the client and optimize Customer engagement. Maintain and update ‘Client Relationship Management’ details through provided tools like FPFs ,ITQAN, etc. And other tools that maybe provided on an ongoing basis. Prospecting to ensure 3-4 meetings a day. Prepare daily sales reports Ensure required information sought regarding customers are provided on a timely basis TARGET ACHIEVEMENT To ensure specified targets viz. NTB/Upgrade, Offshore , Wealth & Banca CIDs To ensure all cross sell opportunities are effectively leveraged and referred/closed TRAINING Ensure attendance at each sales training programs Be adequately trained to prevent mis-selling. Assist the Unit Manager in training new Team members and take the new members on joint calls. WEEKLY SALES REVIEWSAttend weekly review meeting to ensure there is no gap in planned v/s actual numbers set out for the week Take corrective action wherever there is a discrepancy in planned v/s actual delivery Highlight identified customers for reclassification and take necessary action. Discuss issues pertaining to clients within reasonable time periods and resolve the same immediately Discuss success stories with other team members that would have a positive impact on business Draw up goals for the subsequent week COMPLIANCE & QUALITY Ensure strict compliance on documentation provided by the customers. Ensure compliance policies are understood and strictly implemented Bring in quality customers to the bank, which leads to quality references thus ensuring each case is profitable to the bank. Ensure clean and healthy sourcing without resorting to quick-fix measures and fraudulent practices that may affect performance of the portfolio. Maintain and update ‘Customer Handover Form’ in case of reclassification/handover of cm to another RM. Deliver superior service to match and exceed customer expectations to achieve ‘customer delight’ MARKET INTELLIGENCE To maintain in-depth knowledge of global and local financial markets so as to be abreast with current market trends Provide customer and competition feedback to Unit Manager and other team members. Monthly presentation and analysis of one competition product offering University degree from a reputed university Apt in MS Office, Excel and high computer skills. Experience of min 2 years in Customer Acquisitions & Relationship Management with an understanding of Wealth & Bancassurance. • Excellent written and spoken English is required. Spoken Arabic would be an advantage • Aggressive, go getter with good communication and negotiation Skills • Excellent, networking skills • Understanding of global and regional financial markets and products. • Team player with high diversified skills. • Strong investment background, customer focused, result oriented. ADCB was incorporated on 1 July 1985 as a public joint stock company for an unlimited duration in the Emirate of Abu Dhabi, UAE. ADCB is registered under the UAE Federal Commercial Companies Law No. (8) of 1984 under registration number 4 and operates in the UAE under a banking licence issued by the Central Bank of the UAE. ADCB provides a range of consumer and corporate banking, Islamic banking, trade finance, structured finance, foreign exchange, derivatives, and financial advisory services, primarily in the United Arab Emirates. In addition, ADCB’s subsidiary Abu Dhabi commercial Islamic Finance PSC holds an Islamic banking license. As at 31 December 2010, ADCB operated 47 branches, 4 pay offices and 265 ATMs in the UAE; 4 new branches and 99 new ATMs were added during 2010. ADCB also operated 2 branches in India.

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اسم الوظيفة ، مجال العمل ، الشركة

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