Ref: GP435-3142 Shake Shack® is a modern day ""roadside"" burger stand known for its delicious burgers, flat-top dogs, frozen custard and more. With its fresh and simple, high-quality food at a great value, Shake Shack is a fun and lively place to eat and to work. All of the food at Shake Shack is made to order (from burgers to shakes to everything in between) and the staff are efficient, friendly and proud to welcome you.
The Role:
As a Supervisor Operations Services, you will supervise different functions within the division to achieve business goals and objectives.
Your main responsibilities include but are not limited to:
* Maintain internal systems to ensure quality and continuity of standards including the delivery of internal and external service level agreements.
* Report and investigate key financial information for the operations team
* Develop systems, processes and financial reports for the Operations team to drive business profitability
* Collect information to identify and optimize performances
* Act as a link between the Operations Teams and the Head office
* Liaise with the functional departments
Qualifications & Requirements:
The ideal candidate must have/be:
* At least 1 year of cross functional team participation
* 1 to 2 years' of project management experience
* 2 to 3 years' experience as Store Manager level is preferable
* Excellent written and verbal communication skills
* Computer literate
M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.
Qualifications & Requirements:
The ideal candidate must have/be:
* At least 1 year of cross functional team participation
* 1 to 2 years' of project management experience
* 2 to 3 years' experience as Store Manager level is preferable
* Excellent written and verbal communication skills
* Computer literate
M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. |