Ref: HP698-8343 Established in 1971, Trading Enterprises owns the sole distribution rights for Volvo, Chrysler, Jeep, Dodge and Ram vehicles. Recently, Trading Enterprises has added 2 high end luxury sports vehicles - Fisker and Lotus, to its portfolio. Fisker is a new generation electric car and is evidence of the company's commitment to support the environment for sustainable growth.
Competing in the UAE's Japanese, American and European automotive marketplace, the company is supported by a network of modern showrooms, workshops and parts outlets across the UAE, with sales and after-sales operations existing in all seven emirates.
Sales of Chrysler/Jeep and Dodge products have risen dramatically, reflecting the introduction of exciting new models. In the next few years there will be many more additions to the range featuring the unique combination of German engineering and American design.
Volvo is now firmly established in the UAE as a supplier of prestige automobiles, able to compete with the very best in the marketplace. Volvo, whilst retaining its enviable reputation for safety has now one of the most luxurious refined models ranges available. The V70 station wagon remains a firm favorite with Emirates Airlines for its Business Class limousine service.
To provide the full range of automotive services our State-of-the-art 'After Sales centers are situated throughout the UAE and exceed the exacting standards set by our customers and our manufacturer partners.
Trading Enterprises currently employs approximately 390 highly skilled employees of 20 varying nationalities. To further build capability in our staff and to enhance customer engagement levels, intensive customer service training program is conductedآ on an ongoing basis for all staff at all levels, solidifying the company's endeavor to be recognized as the premier automotive company of choice.We are looking to recruit an experienced Parts Sales Executive to be based in Dubai.آ In this role you will beآ responsible for:
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Managing and achieving parts sales target according to plan
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Developing sales volumes in his designated area
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Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions
* Suggesting additional related parts to improve sales
* Handling and providing prices for telephonic enquiries
* Preparing sales orders,آ invoices and delivering parts
* Receiving payment or obtaining credit authorisation
* Advising to the customers on substitution or modification of parts when identical replacements are not available
* Examining returned parts for defects, and ensuring exchange/ refund ofآ defective parts or money
* Conductingآ inventory of the stock
To be successful in this role, you will be able to demonstrate:
* A minimum of 2-3 years experience within spare parts operations, preferably at an automotive parts sales counter
* Familiarity with safety standards during work for people, machines and material
* Ability to speak, write and read English to deal with supervisors and customers
* PC literate; knowledge of ERP preferred
* Relationship builder; the ability to build and maintain friendly, warm relationships with customers
* Good listener
You will beآ undergraduate or having Post-Secondary Diploma in Auto or Electro Mechanic Specialty.
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Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility. |