بيانات الوظيفة الخالية

11/03/2014

Wuzzuf

المصدر

مصر

الدولة

مصر

مكان العمل

مهندس دعم فني

الوظيفة الخالية

شركة اي ام سي تو

الجهة المعلنة

القاهرة الجديدة - القاهرة

مدينة العمل

علوم الحاسب

مؤهِل

Get new jobs by email Please enter a valid email. EMC2 Egypt is announcing the need for Technical Support Engineers (French/German Speakers) Title: Technical Support Engineer I • Regularly provides technical support expertise in a complex information infrastructure environment with the need to integrate EMC products and systems with other EMC and non-EMC computer systems being operated by customers. • Ability to convey sophisticated ongoing technical system support is critical to, and an essential component of, both EMC's business operations and the business operations of EMC customers. • Applies technical support expertise to resolve customer issues. • Customer requests may be received by Support Centers through automated dial-homes, voice initiated technical calls from Customers, Partners, remote maintenance calls, internal and field EMC employees, Chat and Web support calls. • Works closely with peers and internal SMEs to increase knowledge and resolve customer issues. • Identifies and provides resolutions to technical problems. • Uses trouble-shooting tools, content and analytical practices to help determine best way to resolve identified and unidentified problems. 0-2 years of experience  Bachelor Degree in IT –Engineering/Computer Science  Fluency in French/German Candidate with fluency in other languages like English, Italian, Turkish, Spanish, Portuguese and Russian are also welcomed to apply Ads by Partners Ads by Google

الشروط

اسم الوظيفة ، مجال العمل ، الشركة

البلد






 


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