Job Title: IT and Testing Assistant Classification: Program Assistant/Full Time Department: Finance and Administration Immediate Supervisor: International Education Senior Assistant Overall Supervisor: Office Director Summary of Job Description: This position has primary responsibility for equipment and facilities and information technology activities, as well as backstopping testing and scholarships duties as needed. Tasks and Responsibilities: IT Duties:
• LAN and WLAN configuration, maintenance, and upgrades;
• Server (Windows 2008) monitoring, maintenance, and upgrades;
• Workstation operating system and software installation, maintenance, and upgrades;
• Hardware, software, and network troubleshooting and cleaning as needed;
• Maintaining network printers, scanners;
• Maintaining thin-client (N computing) devices;
• Maintaining switches, wireless access points, and ADSL modems;
• Assuring network, server, and workstation security and virus protection;
• Performing backups as needed;
• Maintaining UPS batteries and replacing when needed;
• IP camera operation and troubleshooting;
• Training and coordinating with IT interns;
• Coordinating with HQ IT staff;
• Developing plans for future system upgrades;
• Reporting to supervisors regarding IT needs, issues, and recommendations;
• Assures support for computer based testing and serves as a proctor;
• Maintains all class audio and visual equipment; Testing and Scholarships duties:
Assists International Education Senior Assistant with testing duties including but not limited
to the following: • Serves as a test center supervisor;
• Serves as a test proctor as needed;
• Adheres to ETS, College Board, AMIDEAST, and other testing services policies, performance objectives, and deadlines;
• Prepares and sends monthly testing services reports;
• Conducts test registrations and provides test registration services;
• Assures that standardized tests are delivered in a professional and transparent manner;
• Printing and distributing the score reports and certificates;
• Backstops International Education Assistant during peak periods and absences (including scholarship promotion and recruitment, file collection and processing, interviews, testing, selection, pre-departure orientations, and candidate support);
• Assists with clerical and mailroom activities, including photocopying, distributing incoming mail and courier, and responding to general phone inquiries; and
• Other related duties as necessary and as assigned by supervisor and office director to assure the proper administration of the office. Qualifications:
Required:
• Bachelor’s degree, preferably in MIS or computer science
• Excellent computer skills, with proficiency in MS Office Suite
• Networking experience
• Careful attention to detail
• Ability to multitask to meet deadlines
• Ability to work flexible hours
• Ability to work in an international team environment
• Strong communications skills and interpersonal skills Preferred:
• Work experience in a PVO, NGO, or US government organization
• Written and spoken English proficiency Understanding:
This description is not intended to be all-inclusive, and the incumbent will perform other
reasonable business-related duties as assigned by his/her supervisor, when necessary. AMIDEAST/Yemen reserves the right to change duties and responsibilities as the need arises. Application Process: Interested candidates should apply online at www.yemenjobs.org by Feb 18, 2014. The online application requires the submission of a statement of interest, a resume, university certificate, and two letters of recommendation.
NOTE: Applications for this job are not through Yemen HR website. They should be sent to the address mentioned above in the announcement itself. Please review the ad and follow what the "Application process" or the "How to apply" section says. |