وظائف خالية مسئول خدمات عملاء-السعودية 16 نوفمبر 2016

بيانات الوظيفة الخالية 16/11/2016
Gulf Talent	المصدر
السعودية	الدولة
السعودية	مكان العمل
مسئول خدمات عملاء	الوظيفة الخالية
• Deliver a quality commercial distribution channel between the customer and FSL, by distributing products and services that encourage the success of our customer. • Focus on the customer and answer enquires efficiently and within the stated guidelines. • Proactively dealing with customer complaints and queries, ensuring assistance through to resolution. • Upselling and handling new accounts as well as existing accounts. • Handle key accounts and ensure all requirements are fulfilled. • Maintain, grow, and build long term relationships with customers in the current account portfolio via phone calls, emails, and job quality follow up. • Act as the link between the customer and various departments to ensure efficient levels of service. • Cross check and raise invoices as per company objectives and within the agreed delivery deadlines. • Identifying and escalating consistent or recurring problems with the systems functionality. • Assisting management with any assigned special projects and providing backup to the team manager when required. • Provide daily updates to the customer with regards to their pending shipments. • Bachelor’s Degree in Business • At least 2 years of sales experience in the region • Must be fluent in English. Knowledge of Arabic/ Hindi is preferred • Strong communication skills • Well versed with MS Office • Self-motivated Established in 1988, Freight Systems is an international leading Freight Forwarding Company. We offer direct inbound and outbound services, to and from, major cargo destinations around the world. FSL is constantly evolving to meet the changing needs of the industry, while offering quality solutions to clients. With a strong presence in Asia, Middle East, Europe, North America and Africa, FSL is always looking to build its team with dynamic and driven individuals.	الشروط
2	سنوات الخبرة

اسم الوظيفة ، مجال العمل ، الشركة

البلد

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رابط الوظيفة :

http://www.gulftalent.com/saudi-arabia/jobs/key-accounts-customer-service-216408