بيانات الوظيفة الخالية

20/07/2016

Gulf Talent

المصدر

السعودية

الدولة

السعودية

مكان العمل

مسئول خدمات عملاء

الوظيفة الخالية

الرياض

مدينة العمل

The role of the Customer Service Officer is primarily to be the first point of contact for any in branch for QNB's clients. You will provide assistance with all day to day client enquiries and provide the appropriate solution. Working as part of the Branch team towards the overall sales target you will promote and market QNB's products in a compliant manner. Your core responsibility is to provide excellent, efficient and compliant customer service. You will take the time to understand the individual clients situation providing you with enough information to make informed recommendations with regard to QNB's products and services. Processing applications for various products and services you will quality check and assist clients wherever possible. Whist providing excellent sales through service, will maintain the highest level of compliance in your day to day practise, recording where appropriate for internal and external audit purposes.A  Relevant Diploma / Bachelors Degree preferred. 2 + years of experience of branch customer service in a major banking institution is advantageous. Qatar National Bank (QNB), established in 1964 as the country’s first Qatari-owned commercial bank, has an ownership structure split between the Qatar Investment Authority (50%) and the private sector (50%). QNB Group, a leading financial institution in the Middle East and Africa With a Net Profit of US$ 787 million in 2016, up by 7% compared to 2015, QNB has witnessed rapid international expansion over the past few years. QNB Group is present, through its subsidiaries and associate companies, in more than 30 countries and 3 continents providing a comprehensive range of products and services. The total number of staff is more than 27,300 operating from over 1200 locations.

الشروط

2

سنوات الخبرة


اسم الوظيفة ، مجال العمل ، الشركة

البلد