بيانات الوظيفة الخالية

28/06/2016

Gulf Talent

المصدر

السعودية

الدولة

الامارات

مكان العمل

مدراء

الوظيفة الخالية

دبي

مدينة العمل

Our client, a leading global corporate firm specializing in Immigration, are currently recruiting a dynamic Manager JOB SUMMARY This candidate will be responsible for the day-to-day management of client relationships and ensuring that all work undertaken within the team is completed within agreed service standards and to the professional standards expected of the firm. You will be directly responsible for the oversight of core team functions including billing and adherence to agreed best practices. Finally, you will be required to identify new business opportunities for the company and undertake appropriate actions to acquire new work for the practice with the support of the Senior Managers. KEY JOB TASKS Determine capacity of team to take on new matters or clients – managing workflow Report on billing to Senior Managers of the team to ensure targets met – managing under performers Provide accurate monthly billing estimates Manage the outsourced migration process of clients (ensuring compliance) and overall project /program management. Manage delivery of services to clients with respect to corporate immigration issues associated with the transfer of staff into the UAE including processing employee and family work and residence permits. Interface with the client with respect to all client needs (e.g. reporting, status updates, regulatory advice, training). Hands-on involvement with case escalations for all stages including issue identification, resolution, notification and process review / analysis. Take the lead in assisting clients and consultants assigned to the client team with complex matters and enquiries. Develop and maintain professional and enduring relationships with senior client contacts with Legal, Compliance, Global Mobility, Human Resources, business/line managers, and/or procurement departments of client companies. Provide business in order to support clients on immigration process related technical matters, in particular the labour and immigration requirements for expatriate staff transferring to the UAE. Maintain records of government fees incurred by the client and provide weekly reconciliation reports. Operate in a highly visible and externally facing role to build contacts and relations with all company offices, practice groups, co-counsel, and affiliates. Assist appropriately in sensitive and/or urgent client matters where action and specialist support may be required. Participate in business development initiatives and new client implementation projects. Lead and perform case work in initial phases whilst client protocols are established Lead training sessions for clients and colleagues Conduct monthly calls/reviews with clients and identify service improvements Agree on fee schedules/bills for clients on time basis in conjunction with Senior Manager Manage on-boarding of new clients Assist in preparation of RFPs Work with Senior Manager to review staff performance and set targets Monitor performance on key accounts Mentor junior staff Participate in interviews of external candidates Deal with complex queries/research/high profile matters with support from juniors JOB COMPETENCIES Client Service Productivity, Accountability and Efficiency Communication Teamwork and Personal Leadership Professional Conduct This person should have relevant experience in a managerial/business development role within a leading immigration specialist company in the UAE. This person must be a strong manager with the ability to confidently and competently lead a team. We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. ManpowerGroup powers the success of many of the world’s most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise – 3600 offices in over 80 countries – we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service. ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement. Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including: IT & Telecommunications Engineering & Construction, Oil & Gas Banking, Finance & Legal Sales & Business Development Marketing, Public Relations & Communications Human Resources & Training Customer & Support Services (Secretarial and Administrative) Operational, Supply Chain & Logistics Executive Recruitment Emiratization Solutions Recruitment Program Outsourcing Solutions Managed Service Provider Solutions Talent Based Outsourcing Solutions Outsourced Staffing Solutions

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اسم الوظيفة ، مجال العمل ، الشركة

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