بيانات الوظيفة الخالية

24/05/2016

Gulf Talent

المصدر

السعودية

الدولة

قطر

مكان العمل

مدير عمليات

الوظيفة الخالية

الدوحة

مدينة العمل

The QRH Manager OperationsA is aA pivotal role within QR Holidays Department. In this role, youA are responsible for the operational management of Qatar Airways Holidays and Discover Qatar. You will manage the daily business of the division, its outstations and implants.A You will provideA outstanding customer satisfaction through all QRH touch points and increase theA sales performance of the Operations team across the network. You will develop processesA which willA support the growth of the business unit. You will create a continuous process of assessment and change, increasing the turnover while keeping the cost stable. You will look for opportunities within the current process for improvement. You will ensure that QRH and its outstations and implantsA are managed with the highest quality of services to customers and in line with the companyA policies and procedures.You have a Bachelor's degree or equivalent with 8 years of job-related experience. You have previous work experience in a travel agency or tour operator at management level. Online retail/retail and contact centre management experience are definite advantages for this role. You have experience working in a multi-cultural customer base and international partnership development. You have good commercial acumen and an excellent track record of implementing change. You have good leadership capability to manage and meet development objectives of your team members as well as creating a high performing and collaborative team environment. You have the ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills are essential. You will foster teamwork among team members and ensures that all are align to the objective of the department. You have strong decision making and problem solving skills. You have excellent communication skills with the ability to interact/communicate within all levels of the organisation. Welcome to a world of growing opportunities. Qatar Airways is the national carrier of the State of Qatar. Our global network now sees us flying to over 100 destinations worldwide and operating some of the youngest fleets in the sky. We are home to over 150 nationalities. Our mission is to deliver Excellence in Everything We Do. For us, that means we focus on the customers who fly with us. We understand that our customers choose to fly with us because we care for them. We know that every time we fly, we carry the hopes and dreams of our customers. Similarly we consider the hopes and dreams of our people. Our success is due to our leadership and the employment of high quality people who will enjoy living and working in Doha, Qatar. Qatar is a rising economic powerhouse and is fast establishing itself as one of the world’s newest and most vibrant hubs. Qatar prides itself on its technological advances as well as its educational and research facilities. It is rapidly becoming home to more expatriates and international businesses, as well as world-renowned 5-star hotels, spas and resorts. The city boasts the best in shopping, sports activities and has been host to many high profile international events. As the Airline of the Year 2011 and the only 5-star airline in the Middle East, the opportunities for career diversity, professional development opportunities to further your careers within the organisation are almost limitless. We truly believe that life is a journey, not a destination; therefore we help our people to realise all that they can be. Join one of the fastest growing airlines with an ever-expanding global network. If you wish to find out more about the Qatar Airways Group of companies and what we have to offer, then please visit our website.

الشروط

اسم الوظيفة ، مجال العمل ، الشركة

البلد






 


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