Retail
The foundation of Al-Futtaim’s retail network was established in the early 1990s with the launch of the internationally renowned and popular IKEA, Marks & Spencer, Toys R Us and ACE franchises in the UAE.
Representing some of the world’s most popular international brands, Al-Futtaim’s retail network extends throughout the UAE, GCC and North Africa and has a significant presence in Singapore and Malaysia following the acquisition of The Robinson Group in 2008.
In 2012, Al-Futtaim acquired a shareholding in Royal Sporting House, which is active in distribution, direct retail stores and shop-in-shops. The Singapore-based fashion, sports and lifestyle retail giant has 600 stores and many additional points of sale are spread around the world with over 399 in South East Asia, over 74 in the Middle East and over 126 in the South Pacific region.
* 837 stores in 18 countries
* Occupies 5.6 million sq. ft. of retail space
* 13,000 employees
* Serves 30 million customers each year In the role of Senior Sales Assistant in our ESPRIT store in Dubai Al Ghurair Centre, you will combine a professional and positive approach with enthusiasm for theA ESPRIT product and the Brand.A You will use your product knowledge and experience to provide an exceptional shopping experience within theA ESPRIT store and be confident in driving sales.
You will report to the Store Manager and will assist with the general day to day running of the Store and act as Duty Manager when required. Your daily responsibilities will include training new staff on the Point of Sale (POS) operation, responsibility for corrective action at the POS, dealing with any customer issues arriving at the POS and provide an excellent customer service experience to anticipate and understand customers' needs and requirements.To be a successfulA ESPRIT Ambassador you should have previous senior retail experience, a passion for fashion, be commercially aware of new trends and keep up with regional season trends in the market.
You must be a good team player, have excellent communication and interpersonal skills and good spoken English. You will use your excellent customer service experience to anticipate and understand customers' needs and requirements. Fluency in Arabic would be highly desirable.
You must be happy working in shifts over a 6 day working week. Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility. |