Training Coordinator - IT - Dammam, KSA EP
The Alshaya eGroup is a diverse organisation supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions. The rate of growth across divisions and geographies means we are constantly evaluating how we provide robust, scalable and business enabling infrastructure and systems in line with global benchmark standards.
The Training Coordinator acts as a key player within the training team in helping functional and business users to acquire systems understanding, process knowledge and to use it effectively.
He is responsible in preparing the training content and imparts user training, conducts periodic reviews and organizes follow-up training for users. He will also act as a point of contact for end-users during systems implementation.
Responsibilities include, but are not limited to:
* Motivating / guiding team members to improve their capabilities
* Delivering training courses to all business users
* Preparing training manuals and smart presentations
* Providing expert help to users during and post implementation
* Sharing best practices and acting as a specialist within respective projects. * A minimum of 2 years' relevant experience
* A graduate in Computer Sciences or equivalent / Graduate with good exposure to IT systems
* Good written and spoken English skills
* Excellent communication and presentation skills
* Ability to learn fast, take initiative and meet deadlines. M.H. Alshaya Co. is a leading international franchise operator for over 70 of the worlds most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Changs, The Cheesecake Factory, Victorias Secret, Boots, Pottery Barn and KidZania. The company operates over 2,800 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshayas stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 44,000 people from over 110 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. |