وظائف خالية مسئول خدمات عملاء-السعودية الدمام 09 نوفمبر 2015

بيانات الوظيفة الخالية 09/11/2015
Gulf Talent	المصدر
السعودية	الدولة
السعودية	مكان العمل
مسئول خدمات عملاء	الوظيفة الخالية
الدمام	مدينة العمل
Objectives: Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization’s service standards Main responsibilities: - Solve simple customer problems and analyze customer service needs for communication to service and technical departments. - Maintains customer records by updating account information - Attracts potential customers by answering product and service questions - Contributes to team effort by accomplishing related results as needed - Use telephones to reach out to customers and verify account information. - Cancel or upgrade accounts. - Answer questions about warranties or terms of sale. - Act as the company gatekeeper - Compile reports on overall customer satisfaction Reporting to: Customer Service Supervisor - Bachelors Degree Specialist knowledge: - MS Office - Communication Soft Skills and Personality traits: - Active listener - Speaking power - Service orientation Nationality Preference: Saudi Language Fluency: English, Arabic Current Location: Saudi Arabia The history of Al Jabr Group dates back to 1952 when the sons of Sheikh Hamad Mohammed Al Jabr began their journey into the world of commerce with the establishment of a small company trading in foodstuffs. In 1956, a branch was opened in Al-Khobar, which was their first international activity. The Group currently has the following business activities: Al Jabr Automobiles Sales and Services; Al Jabr Laundry and Dry Cleaning; Al Jabr Beverages; Al Jabr Electronics; Al Jabr Air Conditioning; Al Jabr Batteries; Al Jabr Garments; Al Jabr Insurance; and the Gulf Carton Factory. The holding group is an active practitioner of Corporate Social Responsibility and has committed millions of Saudi riyals to supporting various charity projects that benefit local society.	الشروط

اسم الوظيفة ، مجال العمل ، الشركة

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رابط الوظيفة :

http://www.gulftalent.com//saudi-arabia/jobs/customer-service-representative-193516