Call Centre Agent - Casual Dining - Kuwait
With more than 750 cafés, stores and restaurants the Alshaya Food division offers a range of roles for different hospitality backgrounds. Brands such as The Cheesecake Factory, Starbucks, P.F. Chang's, Pizza Express and Shake Shack provide everything from quick service and casual up to fine dining. We launched many new brands in recent years and have exciting plans for 2015.
Are you a confident communicator with good English language skills or looking for that first job after graduation or looking for a career change? If you tick one of the above boxes, then we would like to hear from you.
We are looking for enthusiastic call centre agents for our food division. You will be responsible for answering calls over the phone, servicing requests and up-selling our products. To apply for this role, you must be resident in Kuwait on a transferable visa.
Hotel/Restaurant/food service experience will be an advantage. M.H. Alshaya Co. is a leading international franchise operator for over 70 of the worlds most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Changs, The Cheesecake Factory, Victorias Secret, Boots, Pottery Barn and KidZania. The company operates over 2,800 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshayas stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 44,000 people from over 110 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. |