بيانات الوظيفة الخالية

13/10/2015

Gulf Talent

المصدر

السعودية

الدولة

قطر

مكان العمل

قائد فريق

الوظيفة الخالية

Guest Services Team Leader - Qatar Duty Free - Doha You will support GSAs in managing flow of passengers into QDF retail locations at the same time supporting the sales team to ensure their business runs effectively. You will manage the web/mobile sales inventory and coordinates the delivery of promotional materials. Conduct shift briefings of GSAs as well as communicating key operational messages, including commercial offers. Maintains high level of awareness of any customer issues that may arise regarding prices, out of stocks or staff complaints - brings to the attention of the DMs and Guest Service Officer. You will supervise GSAs to ensure they continuously provide 5 star services to all passengers. You will motivate GSA team by shadowing on shop floor as well as leading by example during peak hours when it comes to passenger interaction and other duties and responsibilities as requested by Management You will have a Trade of Vocational qualification with minimum 3 years of job-related experience required. Prior experience in retail would be an asset. You must be computer literate, with experience in people management, track record of team leadership and proven customer service skills. Preferably fluent in English and Arabic. You have the ability to work in a high pressure environment. It is essential that you have knowledge of operational process, systems and procedures, trainings requirements. Requires in depth knowledge of operational working practices and the day to day running of a retail company. Must have a high degree of self-motivation and flexible. Welcome to a world of growing opportunities. Qatar Airways is the national carrier of the State of Qatar. Our global network now sees us flying to over 100 destinations worldwide and operating some of the youngest fleets in the sky. We are home to over 150 nationalities. Our mission is to deliver Excellence in Everything We Do. For us, that means we focus on the customers who fly with us. We understand that our customers choose to fly with us because we care for them. We know that every time we fly, we carry the hopes and dreams of our customers. Similarly we consider the hopes and dreams of our people. Our success is due to our leadership and the employment of high quality people who will enjoy living and working in Doha, Qatar. Qatar is a rising economic powerhouse and is fast establishing itself as one of the world’s newest and most vibrant hubs. Qatar prides itself on its technological advances as well as its educational and research facilities. It is rapidly becoming home to more expatriates and international businesses, as well as world-renowned 5-star hotels, spas and resorts. The city boasts the best in shopping, sports activities and has been host to many high profile international events. As the Airline of the Year 2011 and the only 5-star airline in the Middle East, the opportunities for career diversity, professional development opportunities to further your careers within the organisation are almost limitless. We truly believe that life is a journey, not a destination; therefore we help our people to realise all that they can be. Join one of the fastest growing airlines with an ever-expanding global network. If you wish to find out more about the Qatar Airways Group of companies and what we have to offer, then please visit our website.

الشروط

3

سنوات الخبرة

اسم الوظيفة ، مجال العمل ، الشركة

البلد






 


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