Our client is a Facilities Management service provider looking to recruit a Director of Operations to second to a major Property Developer in Doha, Qatar.
The successful candidate will be responsible for implementation of Strategic Business Plans, establishing objectives, and managing performance while fostering a team approach to consistently improve the facility operations while maintaining a strong culture of Health & Safety in the work place for Client/Customers, employees, and contractors.
Duties:
- Provide superior leadership and management of the Facility Complex.
- Plans, organizes, develops and controls activities to accomplish integrated strategic objectives and to optimize the utilization of resources.
- Directs the development and participates in reviewing and approving the short and long range operating objectives;
- Leading, coaching and developing a team to ensure operational tasks are delivered on time, within scope and budget
- Monitors all work in progress to ensure that quality, code and operational standards are met
- Oversees the development and implementation of manpower planning and management development programs to meet key objectives
- Identifies key employees and candidates and plans for their long term development
- Reviews and evaluates performance on a continuing basis and establishes proper measures of performance; counsels directors/managers as to execution of programs, and when necessary provides direction for modification in work plans or implementation of contingency plans in accordance with prevailing business conditions
- Conducts and maintains such relationships with key stakeholders within the industry and trade associations, representatives of government, customers and vendors as necessary in the overall management of the facility complex
- Manage and coach Facility Managers (FM’s) and be accountable for their performance and the performance of their frontline Infrastructure and Technicians teams
- Providing guidance to frontline FM’s on managing Tenant / Landlord interface for leased properties.
- Work closely with the FM’s to develop a superior knowledge of, and capability to understand, the needs of client and customers
- Work closely with FM’s and client to deliver superior tenant services and ensure positive relationships with client and tenant customer
- Work with FM’s to identify capital projects and programs to maintain building assets and ensure ongoing reliability through a robust program of Property Inspections and Building Condition Reporting
- Oversee the completion and updating of Building Condition Reports and associated annual reviews as well as participation in development of tenant Emergency and Security Operations Procedures
- Oversee and ensure reliability of client / customers assets at all times through a proactive Preventative and Corrective maintenance program.
- Oversee all operations of utilities plant
- Manage all aspects of Risk Management, and Environmental Compliance up to LEED Platinum.
- Oversee budgeting, forecasting, and reporting of operating expenses, including expense participation and annual reconciliation
- Manage all financial elements of the property including revenue generation, cost controls, and financial performance
- Maintain tight oversight on labour and expenses to ensure favorable financial results
- Establish targets and strategies to drive the Operations team to identify operational energy reduction initiatives and implement as early as possible to maximize savings - Engineering and/or technical diploma in facility or industrial maintenance/management.
- 10 years experience in a similar environment where a building is considered Iconic or unique and is of similar high visibility
- 5 years Experience in managing LEED Certified Buildings/Properties.
- BOMA certification or equivalent is desirable
ATTRIBUTES
- Proven success in expanding and diversifying client base
- Demonstrated ability to develop and maintain strong relationships at all levels
- Demonstrated sound business judgment, analytical expertise and high degree of comprehension to develop clear, concise and practical solutions.
- Comprehensive knowledge of applicable policies and procedures with specialized knowledge of organization, supervision and administrative systems and maintenance/construction practices.
- Solid verbal and written communication skills.
- Ability to manage change effectively
- Strong analytic and problem solving skills
- Professional, tactful and diplomatic when dealing with internal and external Clients Jigsaw HR Consultancy FZE is a specialist recruitment consultancy dedicated to recruiting professionals within the Property, Engineering and Construction sectors both in the UK and International markets.
As a specialist recruitment consultancy, our expertise lies within the following core sectors:
Finance
Architecture / Design
Acquisitions / Development Management
Cost & Commercial Management
Project Management
MEP / Civil and Structural Engineering
Build & Civil Engineering Contracting
Claims, Arbitration and Dispute Resolution
Facilities Management and Asset Services |