HR Manager - HR & Admin - Kuwait
From strategic guidance to supporting the day-to-day needs of managers and employees, the Human Resources Division drives best practice across the Alshaya business. HR is segmented across generalist and specialist functions including HR services, recruitment and talent management. These are just some of the teams that support over 110 nationalities working across multiple brands and geographies. Our continued growth and expansion can only be achieved by recruiting, training and nurturing the best global talent. That's what we do.
As HR Manager for the Kuwait market, you will report to the market HRBP and work as part of the team responsible for the HR generalist needs of the 9,500+ strong (store and support) workforce in Kuwait. Maintaining a strong emphasis on Employee Relations, you will partner with key stakeholders such as Operations teams and Divisional HRBP's to assess and anticipate requirements and to deliver value added services.
Key responsibilities will include (but are not limited to):
* Coaching line managers on the company's disciplinary, grievance, and performance management processes to promote fairness, consistency of approach and employee satisfaction and productivity
* Providing technical expertise and support to employees, supervisors, and managers on employee performance, discipline, supervision, and grievance related issues
* Maximising team efficiency and impact through the development of effective working relationships with key stakeholders at market and corporate office level
* Developing and sharing in-depth knowledge of local legislation and practices
* Providing divisional HRBP's with relevant market feedback.
You will also be expected to deliver relevant HR training to market teams, undertaking store visits in which you will coach and develop staff in the successful implementation of HR processes and practices. You will assist in the mediation and resolution of workplace conflicts, and deliver retention related activities to support the reduction of staff turnover across all staff categories within the Kuwaiti market.
Additionally, this role offers the opportunity to support special projects related to the position, with responsibilities being assigned as appropriate. * A minimum of 5 years' HR generalist experience in a large multi-cultural organisation
* HR degree or professional HR qualifications
* Expertise in human resource disciplines such as employee relations, grievances and performance management
* Excellent verbal and written communication skills (English essential, Arabic a distinct advantage)
* Strong conflict management, interpersonal and negotiation skills.
The ideal candidate will possess the ability to develop strong trusting relationships with operations teams in order to gain support and achieve results, You will be able to take direction and work effectively both as part of a team and under your own initiative. Most of all, you will enjoy the challenges of working in a fast paced environment. M.H. Alshaya Co. is a leading international franchise operator for over 70 of the worlds most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Changs, The Cheesecake Factory, Victorias Secret, Boots, Pottery Barn and KidZania. The company operates over 2,800 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshayas stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 44,000 people from over 110 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. |