- Agree with the External Sales Team Leader the budgets/targets –volume / revenue /contribution – split as required by trade.
- Produce reports as required on performance vs budgets/targets, review with the External Sales Team Leader, and agree/implement further action as necessary.
- Coordinate sales activities with the appropriate overseas sales team maximizing information exchanges, best practice sharing, sourcing of additional leads and leveraging of cross trade business opportunities.
- Execute sales calls – follow up action as required, including 360 reporting, information to sales support/customer services to follow up action on quotes/bookings etc.; pro-active communication to cluster/other countries/agencies if needed.
- Take ad hoc action with nominated accounts as needed – e.g. addressing support levels for individual voyages.
- Refer requirements for non-tariff prices to the sales support team, and follow up with customers on quotes provided.
- Contribute to the improvement of sales productivity and to the optimization and maximization of the volumes, and contribution/yield.
- Carry out all necessary duties to ensure target results set by the Commercial Manager and External Sales Team Leader are met, sourcing new leads and ensuring fulfilment of customers' requirements to guarantee customer satisfaction.
- Provide input, as required, and as part of periodical reports or sales team meetings for the sales strategy, reporting activities and performance of the agency sales organization.
- Obtain general market intelligence on markets, commodities, trade/economic activity, competitors’ activities etc., both to increase own sales’ effectiveness, and to pass to the sales support team, for consolidation and passing to Agency Management/Cluster/HQ as appropriate. Minimum Qualifications:
- Bachelor's Degree or adequate education preferable
- Education in sales/marketing is an asset
Minimum Experience:
- Relevant experience (preferably more than 3 year) in selling services to customers in shipping or logistics/transportation industry
Job Specific Skills:
- Customer service orientation
- Understanding of liner shipping business environment and customer segments/commodities/industries United Arab Shipping Company was established in July 1976; jointly by the six shareholding states from the Arabian Gulf (Bahrain, Iraq, Kuwait, Qatar, Saudi Arabia and U.A.E). The head office is located in the State of Kuwait.
As the National line of the Arabian Gulf states, UASC's primary mission is to serve the shipping needs of the Arabian Gulf region
UASC also aims to expand into global trades, where commercially feasible, to strengthen our operations and provide a wider service network to our customers.
UASC is one of the largest ocean carrier of dry cargo to the Middle East. UASC has assumed this position on merit as a carrier providing first class service to its customers, which has been maintained, despite ups and downs, in the market. |