بيانات الوظيفة الخالية

22/02/2015

Gulf Talent

المصدر

السعودية

الدولة

الامارات

مكان العمل

مدراء

الوظيفة الخالية

مجموعة الفطيم - الامارات

الجهة المعلنة

We are currently looking to recruit anA experienced Assistant Service ManagerA to joinA our Honda Service Department. TheA primary purpose of the role is to assist the Service Manager in managing the operations of the workshop to ensure it achieves or exceeds given levels of Customer Service satisfaction in accordance with company policies and procedures.A A  To operate the department at maximum production and ensure technical efficiency, controlling costs, building a loyal clientele, maintaining good employee relations, obtaining sales and profit objectives and maintaining service records. The main responsibilities of the role are to assist in forecasting goals and objectives for the department and ensure these are met; understand and comply with local regulations that affect service operations; train, motivate, counsel and monitor the performance of all service department staff; provide technical assistance to Service department employees; conduct meetings with department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation; establish and maintain good working relationships with customers to encourage repeat and referral business; handle all customers' complaints effectively; quality-check all completed jobs; monitor repair order trends, such as number of repair orders completed, number of items per repair order, sales per repair order, sales per Service Advisor, etc; ensure that allA customer service files are up to date and are readily available for reference; collect accounts receivable for service work; follow up on parts department orders to ensure parts availability. Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt. The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery. The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

الشروط

اسم الوظيفة ، مجال العمل ، الشركة

البلد






 


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