Senior Loss Prevention Manager - UAE
Our Loss Prevention team works across all divisions, brands and geographies, to protect profit and reduce losses. Working pro-actively, following lines of investigation as well as providing insight and recommendations to divisions, our loss prevention team works across brands and regions giving them valuable exposure to a range of sectors and environments that ultimately deliver bottom line value to the business.
The Role:
You will manage a team of Area Loss Prevention Managers to implement strategic initiatives to significantly reduce and minimise areas of risk related to security, stock loss, shrinkage and safety. You will be responsible for contingency and crisis management across all business operations; investigating and reviewing data, trends and results, taking remedial actions to maximise sales, profit and minimise loss/risk.
You will:
* Reduce loss in all business areas through investigation and collaboration with operational and other support functions
* Develop, improve and implement systems to minimise loss, conducting loss prevention reviews to measure compliance, highlighting common themes, offering solutions and process changes to minimise risk/loss
* Manage a loss prevention team, developing training needs and delivering methods to improve knowledge and skills base
* Advise on and manage all investigations into internal and external theft, fraud and or malpractice in line with company operating procedures
* Utilise company security equipment in cost/results driven effective manner to protect all company assets
* Evaluate options for and take measures to suitably deploy electronic or other surveillance / security equipment
* Survey stores, including pre-opening,and all company premises to identify and categorise risks and actions required. * A minimum of 5 years' loss prevention experience gained in large multi site retail operations including significant experience of managing investigations and implementing remedial action
* Strong team lead and management experience with the ability to set direction, motivate and manage team performance
* A developed approach to project management with the proven ability to deliver projects on time and to budget and specification
* Financial and cost management skills
* Experience in retail solutions, including CCTV, EAS and Convert surveillance
* Excellent communication skills (both verbal and written) able to influence and convey messages to a multi-cultural audience
* A good general/secondary education (relevant professional qualification desirable). M.H. Alshaya Co. is a leading international franchise operator for over 70 of the worlds most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Changs, The Cheesecake Factory, Victorias Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshayas stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. |