بيانات الوظيفة الخالية

11/10/2014

Gulf Talent

المصدر

السعودية

الدولة

الامارات

مكان العمل

مدراء

الوظيفة الخالية

شركة كارتر موراي

الجهة المعلنة

CRM Manager - Dubai This is an exciting opportunity for an experienced CRM Manager with strong project management skills to join a leading professional services firm. To be suitable for this role you must have at least 4-5 years of experience project managing new CRM system rollouts across regional & international offices, process change, CRM training, display advertising and data/analytics/reporting. Key responsibilities: * Work closely with 3rd party supplier to ensure CRM system meets Firms user requirements * Provide 3rd party supplier support and information in a timely and accurate manner * Work with 3rd party supplier to oversee smooth integration of CRM system into the Firm * Dedicate necessary time to system testing prior to 'go live' of CRM system * Spend time performing function searches upon initial dummy run of CRM to highlight data with missing/ incorrect information * Work closely with and support Firms Finance department on data clean of previous system ready for integration * Devise and roll out CRM marketing campaign to raise awareness across the Firm * Develop practice area and support staff CRM user training curriculum and materials including developing roll out training to new joiners of the Firm * Train Marketing Team on CRM functionality to ensure each user can maximise use of the tool in their day to day activities * Devise CRM best practices for all users * Work with practice areas and individual lawyers to go through contacts and assign to relevant mailing / marketing lists * Work with practice areas and lawyers to devise reporting mechanisms to assist in their business development activities * Devise communications plan to clients to obtain updated client contact information and ask clients to tick which alerts/ events they wish to be contacted about * Provide critical analysis of the data in the Firms CRM system to understand: * Patterns * Develop best practices * Ensure integrity of the data in the system * Analyze and resolve ongoing CRM functionality issues in a timely and accurate manner SR Group is acting as an Employment Agency in relation to this vacancy. To be suitable for this role you must have at least 4-5 years of experience project managing new CRM system rollouts across regional & international offices, process change, CRM training, display advertising and data/analytics/reporting Carter Murray is a specialist recruitment consultancy specialising in the placement of marketing professionals into professional services firms, the financial services sector, multi-national corporations and global brands from our offices in London, Dubai and Sydney. Carter Murray is a member of The SR Group, a specialist global recruitment consultancy founded in 1987, operating in the niche markets of Taxation, Legal, HR and Marketing recruitment. From the world’s largest companies to small owner-managed businesses, we recruit at all levels for a complete cross-section of clients. Our clients include the full range of UK and international professional services firms and financial services companies. We recognise that they expect an exceptional level of service and a real knowledge of today’s highly specialised market.Each of our consultants personally manages their own clients and specialises in specific areas of this key marketplace. We take the time to really understand both parties’ needs and provide focused and consistent advice.

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اسم الوظيفة ، مجال العمل ، الشركة

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