بيانات الوظيفة الخالية

31/08/2015

Gulf Talent

المصدر

السعودية

الدولة

الامارات

مكان العمل

موظف حجز

الوظيفة الخالية

دبي

مدينة العمل

Ticketing Agent - Qatar Airways - Dubai As a Reservation & Ticketing Agent, you will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets. Accountabilities: - Makes and confirms reservations for passengers. - Arranges routings and calculates fares. - Issues tickets quoting the correct fare, to reduce passenger complaints and debit notes. - Control cash flow to ensure that sales reports are closed on time. - Initiate and promote QR Holiday products to generate revenue. - Record and process reservations made by phone/fax /email office communicator, telephonic and email queries from agents and QR out stations timeously (24 hours). - Action group requests and follow through from time of booking to issuing of tickets. - Handle help desk-assist travel agents with seat confirmations, upgrade/downgrade proposals, meal request and provide quality service to travel agents. - Performs other related duties, as assigned, to ensure the efficient functioning of the work unit. You will need a Diploma or Associate Degree combined with a minimum of two years of job-related experience. 1 or more years’ experience of customer service in an airline/ travel industry/ hospitality. You will need a detailed knowledge of a Computerised Reservation System, such as Amadeus. A sound understanding of world geography is required along with fluency in English and Arabic (written and oral). Welcome to a world of growing opportunities. Qatar Airways is the national carrier of the State of Qatar. Our global network now sees us flying to over 100 destinations worldwide and operating some of the youngest fleets in the sky. We are home to over 150 nationalities. Our mission is to deliver Excellence in Everything We Do. For us, that means we focus on the customers who fly with us. We understand that our customers choose to fly with us because we care for them. We know that every time we fly, we carry the hopes and dreams of our customers. Similarly we consider the hopes and dreams of our people. Our success is due to our leadership and the employment of high quality people who will enjoy living and working in Doha, Qatar. Qatar is a rising economic powerhouse and is fast establishing itself as one of the world’s newest and most vibrant hubs. Qatar prides itself on its technological advances as well as its educational and research facilities. It is rapidly becoming home to more expatriates and international businesses, as well as world-renowned 5-star hotels, spas and resorts. The city boasts the best in shopping, sports activities and has been host to many high profile international events. As the Airline of the Year 2011 and the only 5-star airline in the Middle East, the opportunities for career diversity, professional development opportunities to further your careers within the organisation are almost limitless. We truly believe that life is a journey, not a destination; therefore we help our people to realise all that they can be. Join one of the fastest growing airlines with an ever-expanding global network. If you wish to find out more about the Qatar Airways Group of companies and what we have to offer, then please visit our website.

الشروط

2

سنوات الخبرة

اسم الوظيفة ، مجال العمل ، الشركة

البلد






 


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